British Telecom (BT) offers its BT Total broadband packages for home users and businesses through its outlet, BT Retail. Currently, BT is the largest broadband provider in UK with a customer base that has exceeded 4 million mark. Along with BT Retail, BT has other business divisions like BT Global services, BT Wholesale and BT Openreach with each division to be responsible for specific operations. For instance, BT Wholesale sells its infrastructure needed for broadband services to ISPs who then take them to households and businesses. BT Openreach performs another important function of maintaining BT lines and ensuring equal access to BT's network by LLU providers who install their equipment in BT exchanges and offer various broadband services to their customers.
Broadband packages
There are three packages tailored to suit the needs home users. Recent survey conducted by Epitro shows that BT has been on top since 2006 in terms of customer satisfaction. Easy availability, cost-effective packages and innovative features like introduction of BT Home Hub & BT Hub Phone are some of the factors that helped BT to stay on top despite a fierce competitive broadband market in UK.
All BT Total broadband packages come with 8MB download speed and offer free broadband calls (VoIP calls), free wifi minutes and excellent security features. BT broadband customers need to pay just £30 connection fee for accessing BT Vision, BT's on-demand TV.
Some need-to-know information on BT broadband deals:
BT Total Option 1
8MB broadband and 5GB download limit will quite suit light users for a monthly price £8.95 that would also sound attractive, if you are looking for a cheap broadband deal. Sign up to 12 month or 18 month contract and get a free BT Home Hub wireless router.
BT Total Option 2
While BT Home Hub wireless router is offered free, you have the option to buy another hitech product from BT - Home Hub Phone which cost £49.99. With 8GB monthly usage allowance, the package can suit any home user or even a family.
Monthly cost: For 12 month contract, you will pay £17.99 per month for the first six months and £22.99 later.
BT Total Option 3
BT Total Option 3 is an unlimited broadband package with attractive features like free Home Hub router and free Home Hub phone. BT Total Option 3 also provides Norton advanced security that includes anti-virus protection, parental controls, anti-spyware and anti-phishing.
Monthly cost: For18 month contract, you will pay £18.99 for the first six months and £24.99 later.
